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customer care

IRWD Logo Image
November 24, 2024 1:54AM
November 24, 2024 1:54AM
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customer care




 

COVID-19: IRWD buildings are closed but we’re here to help you. Click for links, hours, financial help and news.

 

The majority of existing hand washing faucets flow at a 2.2 – 2.0 gallons per minute in compliance with the Energy Policy Act of 1992 (EPAct 92). Current code requires a maximum flow rate of 0.5 gpm at 60 psi for un-metered public lavatories.

To help our customers get a jump start on complying with the new law and start saving water today, IRWD is providing free 0.5 gpm aerators for commercial customers to install on faucet heads in their business and multi-family property managers to install on faucet heads of dwelling units. Installing these tamperproof 0.5 gpm aerators will decrease water use without the need to replace the entire faucet. Each customer is eligible to receive up to 12 aerators. Please contact the Water Efficiency Department at (949) 453-5581 if more than 12 are requested.


How to Participate

A Water Efficiency Specialist will contact you within a few days of receiving and reviewing your completed application to pick up your free aerators at 15600 Sand Canyon, Irvine, CA 92618. The aerators are tamperproof and come with a key for installation and removal. You have 30 days from the pick-up date to install your new 0.5 gpm aerators and submit post-installation photos.

Terms & Conditions

  1. The business receiving the aerators must be a customer of Irvine Ranch Water District.
  2. Only commercial customers are eligible for the Commercial Faucet Aerator Program.
  3. The application form must be completely filled out.
  4. Aerators must be installed and post-installation photos must be submitted within 30 days. IRWD will contact you if post-installation photos are not submitted within 30 days. Uninstalled aerators must be returned.
  5. One tamperproof installation key, to prevent theft, per account number.

Application

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Free Faucet Aerator
liquid-img

customer care

IRWD Logo Image
November 24, 2024 1:54AM
November 24, 2024 1:54AM
liquid-img

customer care




 

COVID-19: IRWD buildings are closed but we’re here to help you. Click for links, hours, financial help and news.

 

The majority of existing hand washing faucets flow at a 2.2 – 2.0 gallons per minute in compliance with the Energy Policy Act of 1992 (EPAct 92). Current code requires a maximum flow rate of 0.5 gpm at 60 psi for un-metered public lavatories.

To help our customers get a jump start on complying with the new law and start saving water today, IRWD is providing free 0.5 gpm aerators for commercial customers to install on faucet heads in their business and multi-family property managers to install on faucet heads of dwelling units. Installing these tamperproof 0.5 gpm aerators will decrease water use without the need to replace the entire faucet. Each customer is eligible to receive up to 12 aerators. Please contact the Water Efficiency Department at (949) 453-5581 if more than 12 are requested.


How to Participate

A Water Efficiency Specialist will contact you within a few days of receiving and reviewing your completed application to pick up your free aerators at 15600 Sand Canyon, Irvine, CA 92618. The aerators are tamperproof and come with a key for installation and removal. You have 30 days from the pick-up date to install your new 0.5 gpm aerators and submit post-installation photos.

Terms & Conditions

  1. The business receiving the aerators must be a customer of Irvine Ranch Water District.
  2. Only commercial customers are eligible for the Commercial Faucet Aerator Program.
  3. The application form must be completely filled out.
  4. Aerators must be installed and post-installation photos must be submitted within 30 days. IRWD will contact you if post-installation photos are not submitted within 30 days. Uninstalled aerators must be returned.
  5. One tamperproof installation key, to prevent theft, per account number.

Application

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