customer care

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April 24, 2024 4:03PM
April 24, 2024 16:03PM

customer care

Engineering documents, guidelines, requirements

IRWD Development Services Counter

The Development Services counter is located in the main lobby of the IRWD Offices at 15600 Sand Canyon Avenue in Irvine.
Please note the Development Services counter hours of operation below:

Monday - Friday: 8 a.m. - 5 p.m. (Closed alternate Fridays)


Phone: 949-453-5548

  • Submitting or Picking up Improvement Plans: Development and improvement plans are reviewed for conformance to the District Standards. Email improvement plans or questions to and include a Digital Plan Submittal Form for first-time submittals. Additional information can be found in the IRWD Procedural Guidelines, available below.
  • Application for a Temporary or Permanent Water Meter: Information on what to bring when submitting meter applications is included on the Meter Requirements Sheet for both residential and non-residential properties. Because this is an extensive list of requirements, please review this list (available below) prior to visiting the Development Services Counter. Questions and applications can also be emailed to
  • Not Sure if you need to Submit Plans for Approval? Please email plan check questions or status requests to Engineering staff will respond via email and can coordinate virtual or in-person coordination meetings as necessary.

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Construction Projects

Procedural Guidelines

Construction Manual

Environmental Documents

Fats Oils and Grease
Program - FOG

Meter Application  Requirements

Recycled Water Salt Management Plan


Connection Fees

Maps & Facilities

Recycled Water Checklist
and Sign Specifications

GIS Maps and Record Drawings

Rates & Charges, Rules and Regulations


Pest Management