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customer care

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November 22, 2024 3:15AM
November 22, 2024 3:15AM
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customer care

Irvine Ranch Water District Urges Customers to Sign up for CodeRED

October is Disaster Preparedness Month: Get Timely Updates on Water-Related Emergencies

Irvine Ranch Water District customers can add another tool to their emergency supply kits – CodeRED, a high-volume, high-speed system for mass emergency notifications.

“Code RED provides us with a way to immediately communicate with our customers in an emergency. Further, the system allows us to provide ongoing updated information to impacted customers as the situation develops,” explained Gina Jackson, IRWD Customer Service Manager.

Customers who sign up for CodeREDhave the choice of receiving voice, email or text messages whenever there is a water-related emergency. The system works in coordination with AlertOC and the County of Orange Emergency Notification System.

Since IRWD implemented CodeRED, the District has used the system to respond to several situations including a water main line break in August. Customers in that area received periodic updates while repairs were being made. Likewise, last December customers in the Williams Canyon area who were affected by floods and water outages caused by wash-outs also received updates through the CodeRED.

To sign up for CodeRED, visit www.irwd.com and click on Emergency & CodeRED. From there, click on CodeRED Community Notification Enrollment Form.

Sign up for CodeRED today.

Irvine Ranch Water District Urges Customers to Sign up for CodeRED
liquid-img

customer care

IRWD Logo Image
November 22, 2024 3:15AM
November 22, 2024 3:15AM
liquid-img

customer care

Irvine Ranch Water District Urges Customers to Sign up for CodeRED

October is Disaster Preparedness Month: Get Timely Updates on Water-Related Emergencies

Irvine Ranch Water District customers can add another tool to their emergency supply kits – CodeRED, a high-volume, high-speed system for mass emergency notifications.

“Code RED provides us with a way to immediately communicate with our customers in an emergency. Further, the system allows us to provide ongoing updated information to impacted customers as the situation develops,” explained Gina Jackson, IRWD Customer Service Manager.

Customers who sign up for CodeREDhave the choice of receiving voice, email or text messages whenever there is a water-related emergency. The system works in coordination with AlertOC and the County of Orange Emergency Notification System.

Since IRWD implemented CodeRED, the District has used the system to respond to several situations including a water main line break in August. Customers in that area received periodic updates while repairs were being made. Likewise, last December customers in the Williams Canyon area who were affected by floods and water outages caused by wash-outs also received updates through the CodeRED.

To sign up for CodeRED, visit www.irwd.com and click on Emergency & CodeRED. From there, click on CodeRED Community Notification Enrollment Form.

Sign up for CodeRED today.