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customer care

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November 21, 2024 5:52AM
November 21, 2024 5:52AM
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customer care

Transparency Certificate affirms IRWD’s commitment to keeping customers informed

In recognition of its ongoing commitment to open governance and operations, Irvine Ranch Water District has been awarded a renewal of its District Transparency Certificate of Excellence.

“Integrity and service are core values for the IRWD staff — and transparency to our customers is an important element,” General Manager Paul Cook said. “We’re proud to have this certification as a testament to that.” 

To receive the award, IRWD demonstrated completion of essential transparency requirements, including ethics training for all board members, properly conducting open public meetings, and filing financial transactions and compensation reports to the State Controller in a timely manner.

Certification is awarded by the Special District Leadership Foundation, which has promoted excellence in local government since 1999. The foundation created the certificate program to promote public transparency and give agencies an opportunity to showcase their methods of engaging with the public and keeping customers informed.

Key information can be found in IRWD’s Transparency Center, on the Board Meetings webpage, and throughout IRWD.com.

IRWD received its original certification in 2018. Cook said the certificate affirms IRWD’s pledge to be ethical, transparent and accountable.

Transparency Certificate affirms IRWD’s commitment to keeping customers informed
liquid-img

customer care

IRWD Logo Image
November 21, 2024 5:52AM
November 21, 2024 5:52AM
liquid-img

customer care

Transparency Certificate affirms IRWD’s commitment to keeping customers informed

In recognition of its ongoing commitment to open governance and operations, Irvine Ranch Water District has been awarded a renewal of its District Transparency Certificate of Excellence.

“Integrity and service are core values for the IRWD staff — and transparency to our customers is an important element,” General Manager Paul Cook said. “We’re proud to have this certification as a testament to that.” 

To receive the award, IRWD demonstrated completion of essential transparency requirements, including ethics training for all board members, properly conducting open public meetings, and filing financial transactions and compensation reports to the State Controller in a timely manner.

Certification is awarded by the Special District Leadership Foundation, which has promoted excellence in local government since 1999. The foundation created the certificate program to promote public transparency and give agencies an opportunity to showcase their methods of engaging with the public and keeping customers informed.

Key information can be found in IRWD’s Transparency Center, on the Board Meetings webpage, and throughout IRWD.com.

IRWD received its original certification in 2018. Cook said the certificate affirms IRWD’s pledge to be ethical, transparent and accountable.